How is the winner decided and when will they be announced?HideWe will randomly select a winner at the end of every month. With 3+ successful referrals, everyone will get an equal chance of winning. The winner will be announced on the Katalon community forum, the monthly newsletter and social media channels. The winner will receive an eGift card via the email they used to register.
My friends have already joined but my referral count didn’t go up. Why?ShowYour invites will only be counted toward your total referrals with every NEW sign-up using your unique referral link. If they’ve already had a Katalon account, it will not be counted.
*Please note: A successful referral is counted when people use your unique link for registering an account with a verified email.
To ensure that it's a fair game for all users, Katalon has enabled anti-fraud mechanisms to monitor any signs of suspicious activity (e.g. multiple sign-ups from the same IP address). This might lead to a ban and disqualification of that user from our current and future referral programs.
How can I contact Katalon if my question has not been answered in this list?ShowFor any inquiries, please email us at firstname.lastname@example.org. We'll be happy to help.
Why haven’t I seen my recent referral status and statistics?ShowReferral stats are collected and updated after 24 hours. After making a successful referral, you will be able to see your new status within the next day.